Reference

Terms & Conditions at dpbosscool

These terms set out exactly what you agree to when you open and use your dpbosscool account — from deposits via UPI, Paytm and PhonePe to how we…

Applies to all India accountsCovers deposits & withdrawalsGoverns game access & resultsSets out account security dutiesOutlines dispute resolution steps
dpbosscool Terms & Conditions at dpbosscool
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled inconsistently with what is written here, our support team can clarify, log your concern and escalate it to the appropriate team. Reach us through any of the three channels below — responses on live chat usually come within a few minutes during staffed hours.

Team online

Live Chat

Start a chat session from your account dashboard. Our support team is available during staffed hours and can pull up your account details, clarify specific clauses, and log a formal concern on your behalf in real time.

Email Support

Send a written query to our support address if you need a documented trail. Include your registered account ID and the clause number in question. We aim to respond within one business day for terms-related queries.

Help Centre

Our Help Centre contains the full current version of these terms alongside plain-language summaries of each section. Search by keyword or browse by section to find the clause relevant to your question before contacting us.

ACCOUNT SECURITY & DATA

How We Protect Your Account and Handle Your Data

Your account data, transaction history and personal details are handled according to our privacy and data-retention policy, which forms part of these terms.

Data We Collect

We collect the details you provide at registration — name, contact information and payment identifiers such as your UPI handle or Paytm number. We also log session activity, transaction records and device identifiers to maintain account security and meet audit obligations.

Cookies & Session Tracking

Our site uses session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies help us understand which sections of the platform you use most. You can adjust cookie preferences in your browser at any time, though some functions require session cookies to work.

Withdrawal Verification

Before any withdrawal is processed to your UPI, Paytm or PhonePe account, our system runs an identity check against the details on your account. This step exists to prevent unauthorised withdrawals and typically adds no more than a few minutes to processing time.

Data Retention Period

We retain your account records for as long as required by applicable law and our operating obligations. After account closure, certain transaction and identity records are kept for the minimum period required by financial regulations before being securely deleted.

Your Right to Access & Correct

You may submit a written request via email to see the personal data we hold on your account. If any detail is inaccurate — a spelling error in your name or a changed contact number — we will correct it once identity is confirmed, usually within five business days.

Account Security Duties

These terms require you to keep your login credentials private and notify us immediately if you suspect unauthorised access. We are not liable for losses arising from credentials shared with a third party or accessed because your device was left unlocked and unattended.

Common Questions About These Terms

The answers below address the questions our account holders ask most often about how these terms apply to their day-to-day use of dpbosscool. If your question is not covered here, email our support team with your account ID and the relevant clause number.

Yes. These terms apply to every game and feature accessible through your dpbosscool account, including Aviator, Blackjack, Fishing God, Bingo and all other titles in the lobby. Game-specific conditions, where they exist, are supplementary to and do not replace these terms.

A breach may result in suspension, restriction or permanent closure of your account depending on the severity. Where funds are affected, we follow a documented review process before any action is finalised, and you have the right to respond in writing before a decision is made.

We aim to give reasonable advance notice of material changes via email to your registered address and a notice on the account dashboard. Continued use of your account after the effective date of a change constitutes acceptance of the updated terms.

Deposits and withdrawals made via UPI, Paytm or PhonePe are also subject to those providers' own terms. Our terms govern what happens on the dpbosscool side — crediting your wallet, processing withdrawals — while the payment provider's terms govern what happens on their network.

Raise the matter through live chat or email within 72 hours of the disputed round, including the game name, round ID and the outcome you received. Our team will pull the server-side log and respond with findings within two business days.

Send a deletion request to our support email from your registered address. We will confirm what data can be deleted immediately and what must be retained under applicable law, then complete eligible deletions within a reasonable period, notifying you once done.

The authoritative version of these terms is the English text on this page. We may provide translated summaries for convenience, but in any dispute the English version takes precedence. Contact support if you need clarification on a specific clause in Hindi or another Indian language.